Check Repair Status
Enter your Ticket ID to see the latest update on your device.
Status:
Tips for finding your Ticket ID
Check your confirmation email or receipt. It looks like TPK-123456.
What statuses mean
Received: We have your device and it’s queued.
Diagnosing: We are testing and isolating the issue.
Repairing: Parts/work in progress.
Ready: Pickup can be scheduled.
Need a fast update?
Call (250) 448-5500 with your Ticket ID and we will update you right away.
Missing your ID?
Check your spam folder for our confirmation email, or request it again via info@techprokelowna.com.