Our Services
Patient, local help for Kelowna homes and businesses. On-site or remote, with clear estimates before any work starts.
Repairs & Support
Pick what you need or tell us the symptoms—we will guide you to the right fix.
Computer Repair & Maintenance
Keep your laptop or desktop healthy with hardware checks, tune-ups, and honest advice on whether to repair or replace.
- Hardware diagnostics, part replacements, cleaning, and thermal paste refresh
- Operating system fixes, driver updates, and data-safe tune-ups
- 100% trustworthy diagnostics before any paid work begins
Virus & Malware Removal
Remove pop-ups, scams, and hidden malware without risking your files or accounts.
- Deep scans, cleanup, and security hardening
- Password and account safety check after fraud attempts
- Setup of trusted antivirus and browser protections
Speed Restoration
Make slow computers feel new again with smart upgrades and clutter cleanup.
- Startup cleanup, software declutter, and settings optimization
- SSD and memory upgrade recommendations and installs
- Performance tuning for work, school, or gaming
Wi‑Fi Setup & Security
Reliable, secure Wi-Fi that covers every room—without guesswork.
- Router setup, mesh installs, and signal mapping for dead-zone fixes
- Guest networks, parental controls, and security hardening
- Smart home and streaming device setup
Data Backup & Recovery
Protect your photos and documents with reliable backups—and recover files when possible.
- Backup plans to external drives or cloud with monitoring tips
- File recovery attempts and migration to new devices
- Organized folders so you can find things quickly
Printers, Conferencing & Home Office
Get your office gear behaving—no more “offline” errors or failed calls.
- Printer installs, wireless setup, and ink/driver fixes
- Zoom/Teams/Meet configuration and webcam/audio tuning
- Home office network checks for smooth calls and uploads
Smart TV & Streaming Setup
Enjoy Netflix, YouTube, and more—logged in, updated, and easy to use.
- TV, streaming stick, and sound setup with app installs
- Network testing for smooth 4K playback
- Family profiles and parental controls configured
Photo & Document Care
Keep memories safe and tidy with organized folders and quality scans.
- Photo library cleanup and date/location tagging
- High-quality scanning for photos and important papers
- Backup strategy so your memories stay protected
One-on-One Tech Education
Patient coaching to build confidence with everyday tech—at your pace.
- Email, file management, and safe browsing basics
- Smartphone tips, app setup, and cloud storage walkthroughs
- Personalized cheat-sheets and note-taking recommendations
Why Tech Pro Kelowna
Local, transparent, and careful with your devices and data.
"Fast, friendly, and knowledgeable, I was happy bringing my gaming laptop in to get my laptop's overheating issue fixed."
"5 star service! Brought my laptop in with slim hope of rescuing my files off of it, and after a few days of them trying different things fixed the problem! Beyond grateful and very impressed. Will definitely be a returning customer."
"Super friendly, cheap, and fast! Got my laptop cleaned and it's battery replaced within a couple hours. Definitely recommend"
Bundles & Add-ons
Popular pairings that save time and visits.
Performance Tune + Malware Sweep
Clean, optimize, and secure in one visit.
- Deep cleanup, startup trim, and browser reset
- Security scan, scam pop-up removal, and updates
- Speed tips and a light maintenance checklist
Backup Setup + Training
Protect files and learn how to keep them safe.
- Automatic local or cloud backups configured
- Restore test so you know it works
- Simple walkthrough you can reference later
Home Office Reliability
Wi‑Fi, printer, and video calls that just work.
- Signal check, printer setup, and conferencing test
- Camera/mic tuning for Zoom, Teams, or Meet
- Optional mesh upgrade recommendations
Service Areas
Kelowna, West Kelowna, Lake Country, and nearby communities.
Hours
Open daily: 10:30am–5:00pm • Emergency support by request.
Payments
Debit and credit accepted. No e-transfers accepted. Receipts provided for insurance or business claims.
House Calls & Remote
We come to you, or connect remotely when a visit is not required.
Common Questions
If you are unsure what to book, tell us the symptoms and we will recommend the right service before we begin.
My computer is very slow—where do I start?
Book “Speed Restoration.” We will run diagnostics, clean software clutter, and recommend parts if needed. You approve the plan before any work begins.
I clicked a scam pop-up—am I safe?
Book “Virus & Malware Removal.” We clean the device, secure accounts, and review banking steps if needed.
Can you fix Wi‑Fi dead zones?
Yes. We test your signal, place equipment properly, and set up mesh or extenders only if needed.
How do I track my repair?
You can check progress anytime at /status. We keep you updated after each milestone.
Ready to get started?
Let us handle your tech troubles. Book an appointment.